Planray

Planray is a pioneer in industrial electric heating systems developed for Finland’s demanding climate conditions. Over the past 30 years, this expertise has been refined into products and services for customers who want to ensure that their electric heating systems are properly designed, installed, operated and maintained.

Today, our solutions are used in more than 300 facilities worldwide — from paper mills to offshore oil drilling platforms.

_{The Only Finnish Trace Heating System}

Planray Oy was founded in 1992, initially focusing on the design and installation of industrial electric heating systems. Soon after, the manufacturing of control devices became part of our core operations. Today, based on the number of systems in operation, we are the largest Finnish manufacturer of trace heating control systems. Our products have been exported to more than 20 countries, and our international network continues to grow.

Over the years, the experience we have gained in industrial trace heating has been distilled into our control and monitoring systems. Planray’s core strength lies in the management and control of trace heating systems.

Our mission is to create industrial electric heating solutions that improve process reliability, reduce energy consumption, and support predictive maintenance.

Quality Policy

1. Commitment to Quality

At Planray, we are dedicated to providing our customers with high-quality industrial electric heating solutions that comply with relevant standards and requirements. We understand that quality products mean durability, operational reliability, and ease of use and maintenance. The compliance of our ATEX-certified products is one example of our commitment to industrial safety.

2. Understanding Customer Requirements

A deep understanding of our customers’ requirements forms the cornerstone of our quality. We operate in accordance with the ISO 9001 standard and continuously develop our quality management system to ensure that we consistently meet our customers’ expectati

3. Production Efficiency

Improving the efficiency of our production processes is not only an internal objective; it is also our commitment to supporting our customers’ cost savings and operational continuity. This enables us to deliver products that are not only energy-efficient but also support predictive maintenance — reducing operational time and lowering overall costs.

4. Clear Processes

The clarity and efficiency of our core processes mean fewer exceptions and more focus on delivering customer projects effectively. Lean Management is an important guiding principle in everything we do, as it streamlines our work and enhances the quality of service experienced by our customers.

5. Shared Goal

Every Planray employee is committed to achieving these objectives. Together, as one team, we ensure that every product and service reflects our dedication to quality, efficiency, and customer satisfaction.

Environmental Policy

INTRODUCTION
Environmental responsibility is an integral part of our corporate responsibility. Assessing environmental aspects and reducing environmental impacts are strategically important focus areas for us. We respect the environment and take care of it. Our goal is to continuously develop our operations at all levels to minimise our environmental footprint.

SCOPE
This policy applies to all Planray operations and, where applicable, to our partners and stakeholders. We expect our partners and stakeholders to be aware of our guidelines and to comply with them.

COMPLIANCE AND ENVIRONMENTAL MANAGEMENT
We are aware of the environmental legislation applicable to our products, services and business operations, and we comply with all valid legal requirements.

Our environmental management is based on an environmental management system (ISO 14001:2015), in which environmental aspects, risks and opportunities have been identified.

We update our environmental objectives annually and communicate them to our personnel and stakeholders.

The suitability and effectiveness of our environmental management system are evaluated annually through internal and external audits. In accordance with our plans, we also monitor our suppliers, taking environmental aspects into account.

SUPPLIERS AND THEIR RESPONSIBILITIES
In our procurement processes, we consider the lifecycle impacts and costs of products and services, as well as energy efficiency aspects. We expect our procurement partners to actively develop their own operations with environmental responsibility in mind.

We collect annual sustainability monitoring data from our partners and require them to provide the necessary information through our designated reporting application.

KEY ENVIRONMENTAL PRINCIPLES
– We comply with environmental legislation and operate in accordance with the environmental conditions set for our activities.
– We cooperate with authorities and stakeholders to ensure that our environmental efforts meet expectations and regulatory requirements.
– We reduce environmental and climate impacts in procurement, services and logistics.
– We promote the circular economy throughout our value chain.
– We consider environmental aspects in investments and acquisitions.
– We enhance environmental awareness and competence across our personnel through effective internal training.
– We are committed to the principles of continuous improvement.
– We respect and protect the environment in an economically sustainable manner.
– We continuously develop our operations to minimize our carbon footprint.

RESPONSIBILITIES AND ROLES
Company management defines the environmental policy and sets environmental objectives.

Operational management is responsible for planning and resourcing activities in cooperation with the management team.

Each employee is responsible for complying with applicable guidelines and regulations in their own work. We value our employees’ ideas for improving environmental performance.

REPORTING ENVIRONMENTAL VIOLATIONS AND INCIDENTS
If an employee observes that our company or a partner is acting contrary to this policy, our guidelines or legal requirements, they have both the right and the obligation to report it directly to their supervisor or anonymously through the Whistleblowing reporting channel.

Violations may also be reported to the authorities if there is reason to suspect that the actions of an employee or partner are in breach of environmental legislation.

SOFTWARE AND MONITORING OF ENVIRONMENTAL RESPONSIBILITY
In our sustainability programme and in monitoring partner responsibility, we use the following tools:
ShowYourSustainability.com™: for sustainability programmer planning, monitoring, data collection, and reporting Whistleblowing – reporting channel

RESPONSIBLE PARTIES AND POLICY UPDATES
The owner of this policy is the CEO of Planray. Responsibility for updating and amending the policy lies with Planray’s quality team.

Sustainability

Sustainability is one of our core company values. We are committed to acting responsibly for the benefit of the environment, the community, industry and individuals. As a demonstration of this commitment, we aim to be transparent about how we address environmental impacts, ethical principles and good governance.

We have prepared a VSME-level sustainability report to proactively respond to increasing sustainability requirements. Our public report and voluntary Whistleblowing channel are concrete examples of our commitment to responsible business practices.

* What Is the Whistleblowing Channel?

The Whistleblowing channel is a confidential reporting channel through which employees, partners and other stakeholders can report suspected misconduct, ethical violations or illegal activities. Reports may concern Planray’s own operations or situations related to our suppliers, customers or other partners — at any stage of our value chain.

Reports can be submitted securely and, if necessary, anonymously. The purpose of the channel is to promote transparency, prevent misconduct and ensure that any concerns are addressed appropriately and responsibly.